All your questions answered at fq99

The minimum withdrawal amount at fq99 is ৳800. Withdrawal requests below this amount cannot be processed. Make sure your account balance is at least ৳800 before submitting a withdrawal request. Similarly, the minimum deposit amount is ৳100 — for any payment method.

Withdrawals at fq99 are typically completed within 10 to 45 minutes. The process is automated, but occasional verification checks may cause a slight delay. If more than 45 minutes have passed, contact us via live chat and our support team will look into it promptly.

No — under fq99's security policy, withdrawals can only be sent to a bKash, Nagad, or Rocket wallet registered in your own name. Funds cannot be sent to another person's mobile number. This is done to prevent fraud and protect your money.

If your withdrawal is showing as "Pending", first make sure your wallet number is entered correctly and that your account verification is complete. If the issue persists, contact fq99 directly via live chat — our support team is available 24/7 and ready to help.

Yes — if a match has no result, or if a result cannot be determined via the Duckworth-Lewis method, bets are generally cancelled and the stake is refunded. However, rules may vary slightly depending on the specific market, so it is a good idea to check the terms for that market before placing a bet.

Decimal odds are straightforward. For example, if a team has odds of 2.50 and you place a ৳100 bet and win, your total return would be ৳250 (including your stake). Higher odds mean a higher potential payout — but a lower chance of winning. In high-profile matches like Bangladesh vs India, the odds are usually close together.

Yes — fq99 offers in-play or live betting, which allows you to place bets after a match has started. The odds shift as the situation changes over by over. It is one of the most exciting ways to experience cricket betting, especially in T20 format.

fq99 offers a number of popular markets including match winner, toss winner, top run scorer, top wicket taker, runs in a specific over (over/under), and opening partnership. The number of available markets increases during BPL, T20 World Cup, and IPL.

To sign up at fq99, go to the registration page and fill in the form. Enter a valid mobile number, your preferred username, and a strong password. Once registration is complete, you can access your account immediately. Please note that only players aged 21 or above are eligible to register at fq99.

No — you can log in to fq99 from any device using your username and password. However, the first time you log in from a new device, there may be a verification step. If you have forgotten your password, use the "Forgot password" option on the login page.

Log in to your account and go to Profile Settings, where you can update your name, email, or mobile number. Some changes may require identity verification. If you are unable to do it yourself or run into any difficulty, contact the support team via live chat.

No — fq99's rules allow only one account per person. If multiple accounts are detected, both may be suspended and any accumulated balance could be forfeited. Using a single account honestly is the right approach.

At fq99, your password should be at least 8 characters long and ideally include a mix of uppercase letters, lowercase letters, and numbers. Avoid easily guessable passwords such as "123456" or your birth year. Usernames generally cannot be changed later, so choose carefully from the start.

If your connection drops, the round in progress is usually saved on the server. Once you reconnect and log back in, you should be able to resume from where you left off in most cases. For slot games, the outcome of a reel spin is determined on the server, so a dropped connection does not change the result.

Start by clearing your browser's cache and cookies — this resolves the issue in many cases. In Chrome, you can do this via Settings → Privacy and Security → Clear browsing data. If the problem continues, try a hard refresh (Ctrl+Shift+R or Cmd+Shift+R) or switch to a different browser.

fq99 works smoothly on all devices through a browser — including Android and iOS smartphones, tablets, and desktop or laptop computers. The site is built with a mobile-first design, so you get the full experience on smaller screens too. There is no need to download a separate app.

Yes — when you open fq99 in your browser, you can use the "Add to Home Screen" option to save the site as an app-like icon. This feature is available via Chrome on Android and Safari on iOS. It makes it easy to access fq99 directly by tapping the icon next time.

Yes — all games on fq99 are fully playable in a mobile browser. Slots, casino games, and sports betting are all built with HTML5 technology, which runs smoothly on any modern browser. A stable internet connection will make the experience even better.

When you make your first deposit as a new member, fq99 automatically gives you a 100% match bonus up to ৳10,000. For example, if you deposit ৳1,000, you will receive an additional ৳1,000 in bonus funds — bringing your total balance to ৳2,000. No special code is needed; the bonus is activated on your first deposit.

The wagering requirement for fq99's welcome bonus is 10x — applied to the bonus amount only. It is not calculated on the deposited amount. Example: if you receive a ৳1,000 bonus, you need to wager 10 × ৳1,000 = ৳10,000 before you can withdraw any winnings from the bonus.

Most slot game bets count in full toward the wagering requirement. Live casino, table games, and sports betting may have different contribution terms. To find out how much each game contributes, check fq99's live chat or the terms and conditions page.

Yes, it is possible to cancel a bonus — but any winnings earned with that bonus will also be cancelled. To cancel a bonus, contact fq99 support. If you prefer to play only with your own deposited funds without a bonus, let support know before making your deposit.

fq99 bonuses have a set expiry period. If the wagering requirement is not met within that time, the bonus balance is automatically cancelled. For the exact validity period, read the terms and conditions or ask via live chat — the support team can provide full details.