fq99's Culture of Responsible Gaming
So that entertainment never becomes a problem — fq99 is here for you with deposit limits, self-exclusion, and 24/7 support.
fq99 believes that online betting and casino games are simply a form of entertainment — and ensuring they stay within that boundary is one of our most important responsibilities. We want every player to enjoy the platform safely, consciously, and in a controlled way.
Responsible gambling means betting within your own budget, taking breaks at the right time, and taking the right steps when you feel the game is getting out of control. fq99 is ready to support you at every one of those steps.
On this page you will find: how to set deposit limits, when to take a break, how self-exclusion works, and how to contact fq99 if you have a problem.
Our Protection Tools
Deposit Limits
You decide how much you can deposit per day or per week. Once the limit is set it takes effect automatically, so there is no way to go beyond your budget.
Self-Exclusion
If you feel you need a break, request that your account be temporarily or permanently closed for a set period. The fq99 support team will act quickly.
Time-Out Break
Need to catch your breath? Use the time-out feature to take a break for anywhere from 24 hours to several weeks. Logging in will not be possible during this time, making it easier to stick to your decision.
Betting History Review
View your betting history and transaction details from your account at any time. Staying aware of your own spending patterns is the first step in responsible gaming.
24/7 Live Support
The fq99 support team is available day and night in Bengali and English. Contact us via live chat or email for any gaming concerns or account control needs.
Protecting Minors
To open an account at fq99, you must be 21 years of age or older. We strictly follow age verification procedures to prevent minors from gaining access.
Recognise the Warning Signs of a Problem
If any of the following are happening in your life, they may be early signs of problem gambling. Seek help in time.
Exceeding Your Budget
You are betting more than your set budget and feeling regret afterwards.
Chasing Losses
You are repeatedly placing large bets to recover losses and ending up losing even more.
Neglecting Family and Work
Your relationships with family, friends, or work are being harmed because of betting or gaming.
Playing on Borrowed Money
You are taking loans for betting or cutting back on essential daily expenses.
Unable to Stop
You want to stop but cannot — the same pattern keeps repeating.
Hiding the Habit
You are hiding your betting activity from your family or loved ones.
Ways to Help Yourself
Set Deposit Limits
At fq99 you can set daily, weekly, or monthly deposit limits in advance. The minimum deposit is ৳100 — this limit is a convenient starting point for your budget planning. Requests to increase limits take some time to take effect, so it becomes harder to increase spending in an emotional moment.
Take a Time-Out
If you are feeling tired or anxious, stay away from your account for a set period of time. Let us know via live chat and our team will activate a time-out on your account.
Request Self-Exclusion
If you need a long-term break, choose self-exclusion. There are two options — for a set period or permanently. No promotional communications are sent during the exclusion period.
Review Your Activity Regularly
Log in to your account and check your betting history and transactions once a week. Staying aware of your own spending patterns helps you avoid many problems from the start.
Talk to a Loved One
Often, an open conversation with a family member or friend can quickly resolve a problem. Asking for help instead of dealing with it alone is a sign of courage.
A Responsible Player's Pledge
Before playing at fq99, ask yourself the questions below. If the answer to all of them is "yes", you are enjoying the platform safely and responsibly.
- I am only betting money that I can afford to lose without it affecting my life.
- I am staying within my pre-set budget and time limits.
- Winning is not my goal — entertainment is my main purpose.
- When I lose, I am not trying to place larger bets out of emotion.
- My relationships with family and work are normal.
- I can stop at any time and focus on other activities.
- I am 21 years of age or older and I am playing of my own free will.
We Are Here When You Need Help
If you feel your gaming habit is becoming a problem, contact fq99 directly. Our team is here only to help, without any judgment.
Live Chat — 24/7
Talk to us via live chat in Bengali or English at any time. Our team is always ready to discuss responsible gaming or to activate any of the tools.
Email Support
Email us for self-exclusion or deposit limits: [email protected]
Enjoy Safely — Come to fq99
Play responsibly and enjoy fq99's cricket betting, slots, and casino games. Check our FAQ to learn more.
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